Payment Policy

Thank you for shopping with Eleniq Store. Please review our payment policy to ensure a smooth and secure purchasing experience.

1. Accepted Payment Methods

At Eleniq Store, we accept the following payment methods:

  • American Express
  • Apple Pay
  • Google Pay
  • Master Card
  • Maestro
  • Visa Card

2. Currency

All transactions are processed in Australian Dollar (AUD $).

3. Payment Processing

  • Payments are securely processed at the time of purchase. For your protection, Eleniq Store uses advanced encryption and secure payment gateways to handle all transactions.
  • Once your payment has been successfully processed, you will receive an order confirmation via email.

4. Pricing and Taxes

  • Prices displayed on our website include VAT, where applicable.
  • Any applicable shipping fees or taxes will be added at checkout.

5. Payment Issues

If there is an issue with your payment (e.g., declined card or insufficient funds), we will notify you via email. You may retry with a different payment method to complete your order.

6. Shipping Information

For more information please refer to our Shipping Policy Page

- Shipping Cost: Free Shipping

- Order Processing Time: 1 Business Days

- Delivery Time: 1-3 Business Days

6. Refunds and Cancellations

  • Refunds will be processed back to the original payment method.
  • Please refer to our Return and Refund Policy for details on eligible returns and refund procedures.

8. ADHERENCE TO GOOGLE MERCHANT POLICIES

Eleniq Store adheres to Google Merchant Policy, ensuring a secure shopping experience. Our billing practices align with these guidelines to maintain store integrity.

7. Security

Eleniq Store is committed to protecting your privacy and payment information. Our payment gateways comply with the latest security standards to ensure a secure shopping experience.

Store Name: Eleniq Store

Address: 130 Ringrose Ave, Greystanes NSW 2145, Australia

Email: info@eleniqstore.com

Opening Hours: Monday to Friday - 9:00 - 18:00 (AEST)